CONFLICTS AND CHALLENGING RELATIONSHIPS

At the end of this workshop the participants will be able to:
become more aware of the complexity, dynamics and evolution of conflicts
understand what are the specific challenges they are facing
take ownership of what belongs to them versus what belongs to the other person
face challenging interpersonal situations with constructive action rather than automatic fight or flight reactions
transform a difficult relationship into a satisfactory collaboration
use a concrete toolbox
practice in a safe environment on their own situations through role-plays and coaching